Virgin Media O2 has launched a new mobile plan, the O2 Essential Plan, aimed at assisting people on low incomes in the UK with staying connected. This plan offers 10GB of mobile data, unlimited calls, and unlimited texts for a monthly fee of £10. The key requirement for eligibility is that customers must be receiving a range of benefits, including Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Pension Credit, and Universal Credit. The plan is designed as a 30-day rolling contract with no activation or exit fees, and no price changes while customers are in receipt of benefit payments.
The telecoms firm has emphasized that this new plan is part of its efforts to address the issue of digital exclusion, where people are unable to access mobile connectivity due to financial constraints. According to Ofcom figures, around 2.6 million UK households struggle to afford their mobile phone service. By offering the O2 Essential Plan, Virgin Media O2 is attempting to bridge the gap between those who have access to mobile connectivity and those who do not.
Virgin Media O2
For Christian Hindennach, the company’s Chief Commercial Officer, it is crucial to help those on low incomes stay online and in touch with loved ones. “While mobile connectivity in the UK is already very affordable, the launch of the O2 Essential Plan builds on our wide range of existing support for people experiencing financial difficulties,” Hindennach said. The company’s efforts aim to ensure that everyone has the opportunity to stay connected and access essential services online.
The O2 Essential Plan is now available to new and existing customers who meet the eligibility criteria, providing a simple and affordable way for those on low incomes to stay connected. By offering a comprehensive mobile plan at an affordable price, Virgin Media O2 is helping to ensure that everyone has access to the connectivity they need to thrive in today’s digital world. Through its O2 Essential Plan, Virgin Media O2 is demonstrating its commitment to supporting people on low incomes, allowing them to stay connected and access essential services online.
